You should see the video player, above; some phones and tablets may be incompatible. If this happens, you'll need a computer to view the workshop. If you still don’t see the player from your computer, then you may not have JavaScript enabled in your browser. Please try using a different browser, such as Google Chrome or Firefox.

This may happen if something goes wrong on our end, or we got disconnected from the stream. Just stick with us for a few minutes, and try refreshing this page a couple of times. We will be back on air in no time!

Use the Live Chat above, or you may ask Eli questions about today’s topics via email at [email protected].

Check that the video isn’t muted – check your computer's volume first and make sure you aren't muted.  Then click the loudspeaker icon in the bottom left side of the video viewer above and ensure the volume is up. The browser tab or window may be muted, as well. If that doesn’t work, try refreshing the page. If you still don’t hear any sound, please try switching to either the Google Chromeor Firefox browser.

Close all windows except this one and try to shut down all other applications. If possible, plug an ethernet cable into your router and your computer, rather than using Wi-Fi. There is also a button in the lower-right corner you can use to reduce the video’s bandwidth. If this still doesn’t resolve the issue, your connection may simply be too slow for streaming video.

Try using the slider on the bottom of the video player to go all the way to the right of the timeline.